Welcome to Trumpeter Swan Farm. We look forward to being "Your Farm", supplying you with a share of what we harvest every week during the summer season (May thru Oct) and every other week during the winter season (Nov thru April).

If you have any questions or suggestions on how to make "your farm" better, let us know. You can email Ian at csa@trumpeterswanfarm.com.

Contact Info

Location:
Trumpeter Swan Farm
3612 40th St NE
Buffalo, MN 55313

Email:
Ian - csa@trumpeterswanfarm.com
Phil - phil_hannay@kaphian.com

Phone:
Main Phone (Ian Cell): 763-732-3052
Phil Cell 612-308-2664

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Our Guiding Principles

• We commit to a delivery every week during the growing season, rain or shine.
• We will grow a wide variety of fruits and vegetables.
• Members get first priority when new items come into season.
• Everyone gets to try each item we grow at least one time out of the season.
• We maintain a diversity of plant and animal life, recognizing all as a part of a healthy sustainable rural farm.
• We are zero land fill, finding uses for all our returned packaging.
• Your satisfaction is guaranteed. If you have any concerns, just talk to us. We will make it right!

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CSA Home Delivery

Your box will be delivered to your doorstep. We use an insulated box with icepak to keep your items cool. During the winter, we use water bottles to keep things from freezing. As long as you are home by midnight, all will be fine.

Delivery days are Tuesday, Wednesday or Thursday. Your delivery day is assigned by where you live to keep our routes compact.

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Bags and Boxes

We will pack your share into insulated, re-usable boxes with an ice pack to keep items cool. We will place the boxes in a shady location and the contents should stay in good shape until you pick it up. As long as you bring it in by midnight, you are good.

We will give you a new ice pack each time, so just leave the old ice pack in the old box. No need to keep the old ice pack frozen. If you have any issues with freshness, let us know.

Opening the boxes the first time can be a bit confusing. Look for the flap with a crease through the middle of the flap. Grasp the edge of the flap and compress it toward the edge of the box so that the crease folds upward, releasing the flap from the two tuck-in notches in the side flaps. You can close the box by folding down the solid flap first, then the two side flaps, and lastly, the flap with the crease. Once again, just compress the flap with the crease, and then release letting the edge slide into the two tuck-in notches.

Vacations or Seasonal Stops

You have unlimited holds. When you log in to your account you will see a calendar with your deliveries. They are color coded to show delivery status.

If you want to hold a delivery, click on that day, then click on "hold" and you will not receive that delivery. Likewise, if you want to hold a string of deliveries (you are gone for the winter), just click on each date you are gone and put the box on hold.

If you change your mind, log in and click on that date again, and take your box off hold. Just be sure to take it off hold before the delivery cycle starts (the Saturday before your delivery day).

ZERO WASTE Packaging - Return all packaging to us, toss nothing

This year, we continue to use packaging is that is re-usable, recyclable, or compostable. There is nothing that needs to go to a landfill. Please return all packaging, even if it is dirty. Our produce bags are biodegradable. We will not re-use the bags, but put them right away into our compost pile. They need a high temperature compost heap (150 degrees) to degrade, which we have thanks to our chicken manure. Other packaging, like egg cartons or berry boxes, are re-usable until they get dirty, and then they also go into the compost. Our plastic clamshells are #1 PETE. They are easy to wash in a sanitizing solution for re-use. And when they get worn out, they can be easily recycled.

Same with honey jars and lids, we can wash them and re-use them.

We also take egg cartons from other sources as well. Did you know an egg carton costs us 35 cents. Anytime we can re-use an egg carton, we save money.

Farm Visits

You are welcome to visit YOUR FARM. Best time is Monday thru Friday, 9am thru 3pm. There will be someone around. We may be out in the field. Look on the Process Building door (first building you come to on driveway) for information and phone numbers.

Feel free to send us an email or call us to find a good day and time, or to set up a time on the week ends. Ian's email is csa@trumpeterswanfarm.com and is phone is 763-732-3052.

Communication - Facebook, Email Newsletter and Website

Our facebook page is used for news of the farm plus photos. Its updated frequently. Simply "like" our page and you will receive updates as we post them. Like the posts to keep getting them. Feel free to comment on posts - we read them all.

When you get your "ready to customize" email, look for the delivery newsletter, its a simple message covering what's growing on the farm, what you might expect, and practical information you may find useful.

Our website is used for more static information. We like to feature a news stories to give people a flavor of our farm. Look under the CSA tab for info on CSA program, pricing, Frequently Asked Questions, and CSA Member's Guide. Look under the Contact tab for getting in touch or for finding the farm.

Let us know if you have any feedback or suggestions.

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%&$#*@!! -- Everyone Makes Mistakes

Finally, everyone makes mistakes. And we are no exception. If something does not seem right, please let us know. We want to know. Your satisfaction is guaranteed. If you have any concerns, just talk to us. We will make it right!

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